Services

Not All Atlassian Marketplace Apps Are Created Equal

Evaluate security, data exposure, and business fit — before introducing risk into your environment.

Organizations rely on Atlassian Marketplace apps to extend Jira, Confluence, and JSM. APPsolute Best helps you evaluate those apps for risk, security, and business alignment, so you can make confident decisions before installation.

Before Installing Any App, Ask:

1

Is this app exposing our data outside Atlassian?

2

Is this actually the right solution — or adding unnecessary complexity?

That's exactly what we help you answer.

Why This Matters

Marketplace apps can:

  • Access sensitive Jira and Confluence data
  • Store or transmit data outside Atlassian
  • Introduce AI-driven features with unclear data handling
  • Overlap with existing tools and create unnecessary complexity

Without proper evaluation, organizations risk:

  • Data exposure
  • Compliance gaps
  • Tool sprawl
  • Costly implementation mistakes

Emerging Risk: AI in Marketplace Apps

Some apps now include AI features that may send data to external AI providers, process sensitive content outside Atlassian, or introduce new compliance considerations. We help you identify and assess these risks as part of your evaluation.

Our Approach

We provide a structured assessment across three key areas:

1. Risk & Security Review

  • Hosting model (Forge, Connect, external infrastructure)
  • Data access and permissions
  • Data storage and residency (where available)
  • Vendor maturity and trust indicators

2. Advanced Risk Analysis Optional

  • AI usage and external data exposure
  • Data flow considerations
  • Compliance alignment (SOC2, ISO, HIPAA considerations)
  • Detailed permission and risk scenario analysis

3. Business Alignment Review Optional

  • Fit against your business requirements
  • Alignment with existing processes and workflows
  • Implementation complexity and maintenance considerations
  • Identification of overlap or unnecessary tooling
  • Alternative recommendations where applicable

What You Receive

For each app reviewed:

Clear Risk Rating
Low Medium High
Fit Assessment
High Medium Low
Key findings and concerns
  • Data access scope and sensitivity
  • External data transmission risks
  • Vendor reliability and support posture
  • Overlap with existing tooling
Actionable recommendations:
  • Approve
  • Approve with conditions
  • Do not proceed
  • Consider alternatives

How It Works

1

Submit Apps for Review

Share the apps you're considering or currently using

2

We Assess Risk & Fit

Structured evaluation across security, data, and business alignment

3

Receive Clear Recommendations

Approve, restrict, or avoid — with actionable insights

Real-World Insight

A client was evaluating a new Marketplace app that required broad access to Jira data and introduced overlapping functionality with existing tools.

Our assessment helped them:

  • Avoid unnecessary licensing costs
  • Reduce data exposure risk
  • Optimize their existing setup instead

Example Outcomes

  • Avoid deploying apps that expose sensitive data externally
  • Identify AI features that may introduce compliance risks
  • Reduce tool sprawl by leveraging existing capabilities
  • Select solutions that align with long-term architecture

Who This Is For

  • IT & Enterprise Applications Leaders
  • Security & Compliance Teams
  • Jira / Confluence Administrators
  • Organizations evaluating new Marketplace apps

Engagement Options

Single App Assessment

Deep-dive evaluation of one Marketplace app

Bundle Reviews

Evaluate your top 5 – 10 apps together

App Selection Advisory

Pre-purchase guidance to choose the right apps

Contact us for tailored pricing based on your needs.

Get Started

Get clarity on your Marketplace apps before you install them.

Let's review them together and ensure your Atlassian ecosystem is secure, efficient, and aligned with your business goals.

Start Your App Risk Assessment

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